1. Pan European roadside assistance for the growing hybrid vehicle market

    We continue to enhance our position in the plug-in electric and hybrid vehicle market following a new Consumer Affairs contract with Fisker Automotive.

    Mondial Assistance will provide roadside assistance plus a range of customer and Retailer support services throughout Europe in readiness for the launch of Karma, Fisker’s luxury Electric Vehicle with extended range (Ever™).

    The contract win demonstrates our growing strength in understanding the needs of electric vehicle manufacturers and their customers as the market for environmentally responsible transport expands.

    The UK-based Mondial Consumer Affairs team, dedicated to the Fisker brand, will provide 3 key functions: Customer Service, Customer Relationship Management (CRM) and Retailer Support.  

    (Source: mondial-assistance.co.uk)